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Post by laylag on Nov 9, 2019 12:03:00 GMT -5
If I cancel, are there any good friends in the UK who could order one and send it to me? You can place an order from his UK store and have it sent to the US. I did that after canceling my order here, and my stuff arrived in about a week. |
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Post by nymadferit on Nov 9, 2019 17:54:55 GMT -5
If I cancel, are there any good friends in the UK who could order one and send it to me? $60 on amazon. Even cheaper than the website. |
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Post by Lennon2217 on Nov 9, 2019 19:05:51 GMT -5
Oasis might reunite before I get my album.
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Post by bmore007 on Nov 11, 2019 11:13:30 GMT -5
Status back to processing: not shipped
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Post by Lennon2217 on Nov 11, 2019 11:34:12 GMT -5
Status back to processing: not shipped Process my balls Liam!!! |
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acquiesce19
Oasis Roadie
Peace. Love. Bananas.
Posts: 402
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Post by acquiesce19 on Nov 11, 2019 12:31:26 GMT -5
I gave in. Since I could get it on Amazon, I got one more confirmation that they have no earthly idea when it'll actually ship and then canceled my order.
Now I bought it off Amazon and should have it within the next 10 days or so.
Unreal. Worst online buying experience I've literally ever had.
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Post by theunderclass on Nov 11, 2019 14:35:21 GMT -5
Mine has been posted from the Australian store, it’s a miracle!!!
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Post by tezza198 on Nov 11, 2019 18:39:52 GMT -5
Mine has been posted from the Australian store, it’s a miracle!!! Omg your kidding. I just cancelled mine yesterday and I live in Sydney. This is a fucking joke |
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Post by theunderclass on Nov 12, 2019 0:34:22 GMT -5
Mine has been posted from the Australian store, it’s a miracle!!! Omg your kidding. I just cancelled mine yesterday and I live in Sydney. This is a fucking joke Noooooo!!!  |
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Post by tezza198 on Nov 14, 2019 16:11:36 GMT -5
Ended up cancelling and getting a refund on all the items including the vinyls I bought with the collectors edition. Absolutely pathetic company I’m never going to purchase from them ever again.
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Post by Lennon2217 on Nov 14, 2019 16:34:02 GMT -5
Liam’s got all his parka monkey elves working on this stuff guys!
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acquiesce19
Oasis Roadie
Peace. Love. Bananas.
Posts: 402
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Post by acquiesce19 on Nov 18, 2019 23:55:56 GMT -5
You guys.
I got my Amazon delivery today, a full three days earlier than projected when it finally shipped after I canceled my order from the official store.
Now...how about that Once demo???
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Post by stxparkamonkey on Nov 19, 2019 17:02:54 GMT -5
You guys. I got my Amazon delivery today, a full three days earlier than projected when it finally shipped after I canceled my order from the official store. Now...how about that Once demo??? What did you order? If it's a CD make sure it's factory pressed and not a CDR which is what I got! |
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Post by theunderclass on Nov 19, 2019 20:43:39 GMT -5
You guys. I got my Amazon delivery today, a full three days earlier than projected when it finally shipped after I canceled my order from the official store. Now...how about that Once demo??? Mine finally arrived on Tuesday. Good demo. Interesting to hear it with the slowed down tempo. Possibly not worth the months of waiting and stress though lol. |
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acquiesce19
Oasis Roadie
Peace. Love. Bananas.
Posts: 402
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Post by acquiesce19 on Nov 19, 2019 22:35:47 GMT -5
You guys. I got my Amazon delivery today, a full three days earlier than projected when it finally shipped after I canceled my order from the official store. Now...how about that Once demo??? What did you order? If it's a CD make sure it's factory pressed and not a CDR which is what I got! I got the deluxe edition vinyl/hardback book version with a CD that does not appear to be a CDR. |
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Post by stxparkamonkey on Nov 20, 2019 13:12:35 GMT -5
What did you order? If it's a CD make sure it's factory pressed and not a CDR which is what I got! I got the deluxe edition vinyl/hardback book version with a CD that does not appear to be a CDR. Oh ok, yeah Amazon is only sending CDR's to the people that buy the single disc. |
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Post by Lennon2217 on Nov 20, 2019 20:08:30 GMT -5
A CDR? What the fuck is going on here?!?!?
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Post by Lennon2217 on Nov 22, 2019 11:48:33 GMT -5
So I finally decided to sign into my account and see exactly what is going on with my pre-order for WMWN collectors edition. No records found in my account. That was weird. I found my email confirmation and emailed the store management team. They say they have no records of such an order. I mean what the fuck??!?!?!?!?!?! I have a confirmation email with the product information in it and order ID numbers. How does this fucking happen?
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Post by Manualex on Nov 22, 2019 11:52:47 GMT -5
So I finally decided to sign into my account and see exactly what is going on with my pre-order for WMWN collectors edition. No records found in my account. That was weird. I found my email confirmation and emailed the store management team. They say they have no records of such an order. I mean what the fuck??!?!?!?!?!?! I have a confirmation email with the product information in it and order ID numbers. How does this fucking happen? |
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Post by nymadferit on Nov 24, 2019 17:19:56 GMT -5
Pathetic company. I canceled and got my order from amazon UK already. Never again.
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Post by jxing on Nov 25, 2019 18:42:45 GMT -5
I have tweeted & posted on Instagram and included Warner U.S. & U.K. along with
Deb, Liam's management team, and Debbie's sister. Warner U.K. responded but couldn't do much. Deb & Katie ( her sister) have responded on Instagram. I've informed them that everyone that ordered in the U.S. thru warner is having the same issue. Hopefully, this will get them to mail our orders.
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Post by Lennon2217 on Nov 25, 2019 18:55:34 GMT -5
I have tweeted & posted on Instagram and included Warner U.S. & U.K. along with Deb, Liam's management team, and Debbie's sister. Warner U.K. responded but couldn't do much. Deb & Katie ( her sister) have responded on Instagram. I've informed them that everyone that ordered in the U.S. thru warner is having the same issue. Hopefully, this will get them to mail our orders. I’m literally at a stand still with them. They have no records I made an order. I have and supplied them with my email receipt. What the fuck else do these people want?!?!?!? |
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Post by jxing on Nov 25, 2019 19:24:48 GMT -5
I have tweeted & posted on Instagram and included Warner U.S. & U.K. along with Deb, Liam's management team, and Debbie's sister. Warner U.K. responded but couldn't do much. Deb & Katie ( her sister) have responded on Instagram. I've informed them that everyone that ordered in the U.S. thru warner is having the same issue. Hopefully, this will get them to mail our orders. I’m literally at a stand still with them. They have no records I made an order. I have and supplied them with my email receipt. What the fuck else do these people want?!?!?!? Have you looked at your debit card statement? Mine showed it in june. I'd definitely try to message deb on Instagram...it wouldn't hurt. Sorry. I feel the same, it's ridiculous. |
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Post by Lennon2217 on Nov 25, 2019 20:00:16 GMT -5
I’m literally at a stand still with them. They have no records I made an order. I have and supplied them with my email receipt. What the fuck else do these people want?!?!?!? Have you looked at your debit card statement? Mine showed it in june. I'd definitely try to message deb on Instagram...it wouldn't hurt. Sorry. I feel the same, it's ridiculous. I hate to say it but this is why I buy all my vinyl on amazon. Cheaper and hassle free. |
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Post by Lennon2217 on Nov 26, 2019 21:19:42 GMT -5
I emailed Coldplay today about a question I had about my Everyday Life order (which arrived the day of release). This sounds so familiar.........
Hello,
Thank you very much for your email and informing us that you are waiting on your order/shipping status.
Due to a complex warehouse move we have a large amount of orders in our backlog. We are currently working with our new warehouse partner to hopefully clear this out soon. We are putting 100% of our focus and dedication into a solution to this problem.
In the meantime, while we wish we could give you an exact estimate as to when your order will ship, we are still awaiting the details about your order that we urgently wish to get to you.
We should have communicated all of this to you sooner, but we relied on assurances from our warehouse partner that they would be able to quickly resolve the backlog of orders. We apologize for this delay in reaching out to you.
While it is not our place to be making requests of you, we do hope that you will continue to be patient with us, as we work through these issues and work with our current partner to ship out your order as soon as possible.
However, until you receive your shipping confirmation email, we will not have any further updates on the status of your order.
If you cannot wait until we get this resolved, and want to cancel your order, we completely understand.
To cancel your order (and receive any applicable refunds or authorization reversals), or to update the shipping address on your order, please let us know and we will put in a request with our warehouse to do so.
We are genuinely sorry for the delay and inconvenience associated with your order, and we thank you for your patience and understanding to date.
Sincerely,
Coldplay Store Support
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Nov 4, 2024 5:04:30 GMT -5
Nov 4, 2024 5:04:30 GMT -5