big help needed!!!! (Read 429 times)

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wankinginthebushes
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big help needed!!!! Jun 9, 2008 14:27:11 GMT -5

Quote

Post by wankinginthebushes on Jun 9, 2008 14:27:11 GMT -5

Right,

I downloaded a torrent (ironically it was AVG) and now my computer has a nasty virus on it.

When I tried installing AVG my other firewall went mental so I blocked the program that was trying to access the internet.

Then i kept getting loads of error pop ups so i restarted the computer.

Now, whenever i turn the computer on, the desktop loads and 30 seconds in and the screen goes black and thats it.

Im using it now in safe mode which is the only way itll work. I think ive found the file thats causing it but i cant delete it.

Now, anyone got a clue how i can fix this. I know this is very vague but im desperate not to use a back up disc and lose all my files!

Any help will be very appreciated!!

Thanks

wankinginthebushes
Guest

big help needed!!!! Jun 9, 2008 15:46:02 GMT -5

Quote

Post by wankinginthebushes on Jun 9, 2008 15:46:02 GMT -5

btw,

When i turn the computer on normally i get these messages

"RUNDLL: Error loading C:\windows\system 32\yewhwm.dll. The specified module could not be found"

I get a few of them put with different file names. These appear then a few seconds later, it crashes!

MEANSTREAK Oasis Manager Cowboy on a steel horse Posts: 4,262	big help needed!!!! Jun 9, 2008 19:08:58 GMT -5 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by MEANSTREAK on Jun 9, 2008 19:08:58 GMT -5 Are you able to get to a restore point before you started the install? This is some serious shit dude, I reccommend you ask for help at www.techsupportforum.com
	Back to Top DECISIONS, DECISIONS, DECISIONS....

mar
Oasis Manager

Posts: 5,727

big help needed!!!! Jun 15, 2008 6:18:09 GMT -5

Quote

Post by mar on Jun 15, 2008 6:18:09 GMT -5

mate i had EXACTLY the same on my laptop running vista

eventually it would not reboot at all just stayed frozen black

microsoft, avg help no use

got around it by loading the rcovery disc supplied with the fujitsu-siemens laptop........still probs, several system restores

eventually figured the prob was avg 8 (i had just upgraded from 7.5) but tho reloading the previous version worked awhile it then went tits up again

ONLY way i resolved it was to delete all components of avg and instaed put on avast

all working fine now

strongly recommend you do same if you can still get comp to run in safe mode

if you want more help pm me or email me martinwitheyman@hotmail.com

martin

"No muff too tough we dive at 5 (if my hangovers gone)"

wankinginthebushes
Guest

big help needed!!!! Jun 19, 2008 15:22:36 GMT -5

Quote

Post by wankinginthebushes on Jun 19, 2008 15:22:36 GMT -5

Many thanks for the help both of you.

I uninstalled the avg in safe mode and it seemed to work. Well, the computer wouldnt crash any more. I then downloaded the free version and got rid of the trojans.

Definitely gonna be more careful next time!

Thanks again for the help

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