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Jan 19, 2006 16:40:27 GMT -5
Post by brumoscardo on Jan 19, 2006 16:40:27 GMT -5
I really need assistance for what to do. Specially from the brits. I bought the LTBL pre order pack from the official site store and the items have not arrived since it's been 2 months that they've sent me a message that the order had shipped. Now, I've complaint to the customer services and they said there's no way they can ship me the items again (?) coz they are deleted from their supliers. So they've issued an online voucher of the amount of the sale to take it from their online store. I disagreed and suggested that they'd give me the TIOBI cd single instead of the LTBL 10'' vinyl one coz I bought a promo that had 3 items in it, and there's no such promo at their store anymore (specially for Oasis). They've said they can't do that coz they are unable to swap or exchange items on an order.  How can he say that if he's doing the same thing?  I want to disagree but my options are running out. Is there anything I can do? Some organization I can contact that could help a foreign in trouble? |
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Jan 19, 2006 22:25:15 GMT -5
Post by queenoasis on Jan 19, 2006 22:25:15 GMT -5
I really need assistance for what to do. Specially from the brits. I bought the LTBL pre order pack from the official site store and the items have not arrived since it's been 2 months that they've sent me a message that the order had shipped. Now, I've complaint to the customer services and they said there's no way they can ship me the items again (?) coz they are deleted from their supliers. So they've issued an online voucher of the amount of the sale to take it from their online store. I disagreed and suggested that they'd give me the TIOBI cd single instead of the LTBL 10'' vinyl one coz I bought a promo that had 3 items in it, and there's no such promo at their store anymore (specially for Oasis). They've said they can't do that coz they are unable to swap or exchange items on an order. How can he say that if he's doing the same thing? I want to disagree but my options are running out. Is there anything I can do? Some organization I can contact that could help a foreign in trouble? Find out the phone no. for the British equivalent of The Better Business Bureau. Call the people u ordered from and threaten them with a complaint to the Better Business Bureau. That usually works. Also, the more difficult you are to customer service, the more efficient they are with handling yer problem. The nicer you are, the more they're just going to jerk u around. Customer service is always more willing to get rid of an annoying customer by making em happy so that they disappear faster. |
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Jan 20, 2006 0:33:22 GMT -5
Post by brumoscardo on Jan 20, 2006 0:33:22 GMT -5
WOW queen.oasis thanks a lot! Better Business Bureau.. That's the name I was searching for! Thanks so much for the tips!! I'm gonna try that and keep you posted.
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Jan 20, 2006 1:12:11 GMT -5
Post by brumoscardo on Jan 20, 2006 1:12:11 GMT -5
Just found out the name for in England.
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Jan 20, 2006 13:30:25 GMT -5
Post by queenoasis on Jan 20, 2006 13:30:25 GMT -5
Ah good work! Remember to act really bitchy! Works all the time!  P.S - I used to work in Public Relations...sadly, that's how you get things done if ur not happy with someone's service.  |
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Jan 28, 2006 17:32:06 GMT -5
Post by brumoscardo on Jan 28, 2006 17:32:06 GMT -5
After tons of e-mails they've replied saying they're gonna give my money back.. that was 2 days ago and still nothing at all.. I just can't wait for this to be over. |
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Jan 29, 2006 11:11:53 GMT -5
Post by djlen74 on Jan 29, 2006 11:11:53 GMT -5
Yeah, but Brumo I feel bad for you even if you get your money back... because I KNOW YOU and I know that a die-hard fan like yourself really would have enjoyed that single... can't these stupid c*nts realise that ALL YOU ARE ASKING FOR is what you ordered Now you have to miss out because someone couldn't do their job correctly (or just didn't give a shit) |
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Jan 30, 2006 20:21:47 GMT -5
Post by brumoscardo on Jan 30, 2006 20:21:47 GMT -5
Yeah, but Brumo I feel bad for you even if you get your money back... because I KNOW YOU and I know that a die-hard fan like yourself really would have enjoyed that single... can't these stupid c*nts realise that ALL YOU ARE ASKING FOR is what you ordered Now you have to miss out because someone couldn't do their job correctly (or just didn't give a shit) YES Len! Exactly my feelings. I feel so gutted. Can't even imagine how mad I am. And yeah man.. wanted those singles so bad. That was gonna be my first vinyl single. but just like you said, they don't give a shit. but oh well.. |
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How can he say that if he's doing the same thing? 
I want to disagree but my options are running out.
Nov 4, 2024 5:04:30 GMT -5
Nov 4, 2024 5:04:30 GMT -5