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Post by GasPanic! on Jun 11, 2013 15:52:16 GMT -5
Mine came via Royal Mail at approx 15:30 yesterday. And did you finally receive a confirmation mail from them?? Thanks No confirmation email unfortunately mate. Hope everything gets resolved for you.
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Post by Gas Panic on Jun 11, 2013 16:05:04 GMT -5
I haven't had a problem, though my SBOTA is yet to arrive, though my despatch email did come through later than my one for my signed LP. I haven't even received a dispatch email about my SBOTA vinyl! Got my signed CD though, aimed insert looks great in a frame
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erddie
Oasis Roadie
Make it sorta mean somethin'...
Posts: 348
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Post by erddie on Jun 11, 2013 16:11:40 GMT -5
I haven't had a problem, though my SBOTA is yet to arrive, though my despatch email did come through later than my one for my signed LP. I haven't even received a dispatch email about my SBOTA vinyl! Got my signed CD though, aimed insert looks great in a frame Signed vinyl insert framed is epic
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Post by TheGentleRebel on Jun 12, 2013 6:23:15 GMT -5
Anyone from Scandinavia who has received either the signed vinyl or a delivery-confirmation?
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Post by wooboos on Jun 12, 2013 7:36:30 GMT -5
postman has just been and....................still no viynl! RAGE LEVEL 10!
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Post by riffraph on Jun 12, 2013 10:06:06 GMT -5
"Hi,
"This is a follow-up email on your concern.
Unfortunately I?ve just found out that the item you had ordered is out of stock and that we won?t be getting any new units anytime soon.
I am really sorry this happened. We would have much preferred to fulfill your order.
We have now cancelled your order and issued a full refund."
And I've ordered the signed vinyl the first minutes it was on sale... I will never buy at Myplay direct again...
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Post by rekrelf on Jun 12, 2013 10:16:33 GMT -5
"Hi, "This is a follow-up email on your concern. Unfortunately I?ve just found out that the item you had ordered is out of stock and that we won?t be getting any new units anytime soon. I am really sorry this happened. We would have much preferred to fulfill your order. We have now cancelled your order and issued a full refund." And I've ordered the signed vinyl the first minutes it was on sale... I will never buy at Myplay direct again...WTF? I'm really sorry for that!!!
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Post by GasPanic! on Jun 12, 2013 10:48:31 GMT -5
"Hi, "This is a follow-up email on your concern. Unfortunately I?ve just found out that the item you had ordered is out of stock and that we won?t be getting any new units anytime soon. I am really sorry this happened. We would have much preferred to fulfill your order. We have now cancelled your order and issued a full refund." And I've ordered the signed vinyl the first minutes it was on sale... I will never buy at Myplay direct again...WTF? I'm really sorry for that!!! I'd definitely try and take that higher. Absolutely disgraceful from the webstore.
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Post by nadiascrat on Jun 12, 2013 14:57:22 GMT -5
What a shame ! Maybe you could explain your problem on the official forum, to see if they can arrange that directly. If several people have the same issue, maybe the band will sign a few albums more.
You bought a signed vinyl, you deserve a signed vinyl.
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Post by wooboos on Jun 13, 2013 3:50:35 GMT -5
Mine finally turned up (phew - was getting worried) it was sent to the wrong address! idiots!
but signed insert is framed and on my wall...will bang a pic up this morning
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Noel_
Oasis Roadie
Posts: 398
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Post by Noel_ on Jun 13, 2013 10:27:30 GMT -5
Today I recieved the SBOTA 7" but still no news of the signed viynl!......
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Post by laulau on Jun 13, 2013 10:32:43 GMT -5
Same for me, no news from the signed vynil... And the CS is awful! Never answer to mails, tweets,...
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Post by rekrelf on Jun 13, 2013 10:48:57 GMT -5
That´s really a desaster!!!
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Post by TheGentleRebel on Jun 13, 2013 10:50:33 GMT -5
Same for me too...
Emailed them more than 72 hours ago asking when I can expect the signed vinyl to be delivered, and they still haven't answered. Tried again yesterday and still no answer.
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Post by wonderplan on Jun 13, 2013 11:37:51 GMT -5
My signed vinyl arrived yesterday, happy as a pig in shit!
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Post by ccd204p on Jun 13, 2013 12:09:25 GMT -5
I've received the 7" but no dispatch email about it (however if you click on the confirmation email, it says despatched).
Anyone with the 7" vinyl got the despatch note to hand? My deliver to name and address is different to the invoice address. I have the account number and name & address of the person who's account is the one preceding me. This is a DPA breach.
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Post by laulau on Jun 13, 2013 13:13:11 GMT -5
When I click the link in the e-mail, the statut is still "pre-order"...
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erddie
Oasis Roadie
Make it sorta mean somethin'...
Posts: 348
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Post by erddie on Jun 13, 2013 13:18:19 GMT -5
My LP came monday, 7" today.
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Post by Tapir on Jun 13, 2013 16:11:47 GMT -5
When I click the link in the e-mail, the statut is still "pre-order"... same for me, hope i'll get it sometime soon, allready contacted them twice, no response so far, really shite CS
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Post by shinpad on Jun 14, 2013 16:46:46 GMT -5
Vinyl says mastered at Sterling Sound - I think they have a pretty good reputation.
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Post by laulau on Jun 16, 2013 4:09:42 GMT -5
Myplaydirect finally took the money from my bank this morning, good news I think!
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erddie
Oasis Roadie
Make it sorta mean somethin'...
Posts: 348
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Post by erddie on Jun 16, 2013 16:01:48 GMT -5
i probably should have said - the vinyl sounds incredible!
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Post by nadiascrat on Jun 17, 2013 3:50:09 GMT -5
An improvement ? Still no answer from MyPlayDirect but the order online now announces "Shipped on 14 juin 2013." Waiting for my signed vinyl !!!
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Post by Tapir on Jun 17, 2013 3:52:48 GMT -5
An improvement ? Still no answer from MyPlayDirect but the order online now announces "Shipped on 14 juin 2013." Waiting for my signed vinyl !!! Exactly the same here, shipped 14 th june, i live in the netherlands so that means it should be delivered around wednesday or thursday.
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Post by wooboos on Jun 17, 2013 5:31:28 GMT -5
mine up on the wall.....
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